Crosstab
RacesMethodologyPro

Refund policy

Effective 2026-09-27

Draft for legal review. This text was prepared as a starting point and is not legal advice. Have a qualified lawyer review it for your company and the countries you operate in before relying on it.

Free trial

Pro starts with a 7-day free trial. Cancel before it ends and you won't be charged.

Refunds

If you're not satisfied, request a full refund within 14 days of any payment, including renewals, and we'll refund it through Paddle. After 14 days, you can cancel to stop future charges and keep access until the end of the period you paid for. Customers in the EU and UK also have a 14-day right of withdrawal under consumer law.

How to cancel or request a refund

Open the app, go to Alerts, and choose "Manage Crosstab Pro", or contact Paddle through the link on your receipt, or email [contact email] with your account email.

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Crosstab is nonpartisan. Averages, ratings and forecasts are Crosstab's own; each poll is credited to the pollster that ran it.